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On How to Score a Refund From Your Terrible Internet Service Provider in 12 Emotionally Complicated Steps
I went through this same thing with Comcast. If anyone ever needs the Director of The Mid-Atlantic Customer Service Division's direct line, email and mother's maiden name - as well as that of his wonderfully helpful assistant - hit me up. The Mean Voice combined with the Charming Voice combined with Twitter can be AMAZINGLY productive.
Posted on May 23, 2012 at 12:21 pm
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On Talking About Money With Friends
I have a hard time talking about money. In all seriousness, this site makes it a lot easier. The articles - and Logan, girl, you break my heart but I think I was you in a past life - give me a good jumping-off point at taking baby steps into the shallow end of the Talk About Money Pool. I'm getting married, and my Husband Elect is really good at talking about money. He's a lot "better at money" than me, too. Which you know ... makes it harder sometimes, to talk about it, because I'm over there in the shallow end, with some waterwings on, and he's doing triple backflips into 40-ft-deep shark-infested waters. A wedding forces you to TALK about money. Waterwings or otherwise. But. The Billfold. Let's keep talking about - and doing the right stuff with! - money.