@stuffisthings When you (as a company) take out a loan, it's a liability because you owe someone money. When you deposit your money at a bank, they have an obligation to give you that money back. They owe you money, hence, it's a liability for them. The other way to think about is that two entries are made. You hand them $100 cash so they increase their cash account by $100. For the balance sheet to stay in balance, there has to be either an off-setting decrease in another asset account or an increase in a liability account. As far as the article is concerned. The products that a bank sells (or any products really) are solutions to problems. So, people who "waste time solving customer's problems" ARE SELLING THEM PRODUCTS AND SERVICES YOU NIT WIT!