I'm on the phone now, on hold of course, and I can say with my Macbook Pro / Apple Care warranty, I will not be purchasing anymore Macs and when my cell contract is up, I will also sever all ties with Apple and switch back to the Droid. Power adapter (class action lawsuit on this, btw) cable completely split and after terrible service and insinuations that it was user error (IT industry over 13 yrs. and hold several certs), I was told that I had to buy a new one as the warranty would not cover the damage. This is after video flickering problems, which required the logic board being replaced. I took the Macbook to be serviced before my warranty expired, detailing the problems that I had been having for several months. Ironically, no "problems" found. Now tonight, the Macbook is completely dead. All user troubleshooting done, but of course my warranty just expired on the 29th. At this point, I'll be contacting the BBB, Attorney General office, DOJ Consumer Division and a few other organizations. Stringing customers along for questionable products is highly suspect. Back to PC I go. At least I build my own barebones system and not worry about the secret handshake club.
On The Age-Old Question: Should I Buy AppleCare?
I'm on the phone now, on hold of course, and I can say with my Macbook Pro / Apple Care warranty, I will not be purchasing anymore Macs and when my cell contract is up, I will also sever all ties with Apple and switch back to the Droid. Power adapter (class action lawsuit on this, btw) cable completely split and after terrible service and insinuations that it was user error (IT industry over 13 yrs. and hold several certs), I was told that I had to buy a new one as the warranty would not cover the damage. This is after video flickering problems, which required the logic board being replaced. I took the Macbook to be serviced before my warranty expired, detailing the problems that I had been having for several months. Ironically, no "problems" found. Now tonight, the Macbook is completely dead. All user troubleshooting done, but of course my warranty just expired on the 29th. At this point, I'll be contacting the BBB, Attorney General office, DOJ Consumer Division and a few other organizations. Stringing customers along for questionable products is highly suspect. Back to PC I go. At least I build my own barebones system and not worry about the secret handshake club.