Zadie Smith On Tipping Your Delivery Person

Zadie Smith has a charming little essay in the New Yorker -- is that the most insufferable phrase I've ever typed? -- about ordering delivery in London vs. New York. Of course, the focus is on tipping, a topic that just may never get old. As far as I am concerned Zadie Smith can write charming little essays about whatever she wants and I will read them.

Emotional Labor

Timothy Noah looks at "emotional labor," which in practice means work environments where employees are required to exude happiness.