Creative Mornings is a monthly lecture series started by Tina Eisenberg that now takes place in over 40 cities around the world. Last month’s New York speaker was Jessica Jackley, one of the founders of international micro-loan non-profit Kiva. The theme was MONEY. (She starts talking about the awkwardness of talking about money at about 13:00!)
Is the “praise sandwich” the best way to give criticism?
Mr. Harford knows the problem well. He calls it the “praise sandwich,” where we stuff the bad stuff between two slices of compliments. But people often hear only the praise.
“We say, ‘That was a great piece of work, there was just a small problem,’ ” Mr. Harford said. “What we tend to hear is, ‘That was a great piece of work.’ ”
The better way, Ms. Ching said, is to be straightforward.