Who here loves Uber and simultaneously feels badly about loving Uber?
I know it’s not just me. Whenever I talk about Uber with friends, it seems like we start off all saying the same thing: “Yeah, Uber is so great! It’s so much better than taxis!” and then immediately switch into “Except for the surge pricing… and I’m not sure how the insurance piece works… and I heard they still haven’t worked out the regulation thing…”
The trouble with Uber is that the parts of the service that we love—fast, clean cars! getting to book rides and pay from our smartphones!—are all on the surface, and the parts that we probably wouldn’t love if we thought about them are hidden from our view.
So here are two more reasons to feel awkward about using Uber:
1. Drivers are experiencing pay cuts
On Tuesday, September 2, Los Angeles Uber drivers assembled in North Hollywood to protest pay cuts. CBS Los Angeles quoted one Uber driver as saying “I’ve experienced four cuts since I started. It was $2.50 a mile when I started a year-and-a-half ago, and now we are at $1.10 a mile. You can’t make a living off of that.”