Banking Customer Service
Felix Salmon had a really difficult time requesting a simple document from Citibank and wrote a post about his experience on Medium.
Credit Unions Are Great, Until They’re Not
People love credit unions. There was a time when I loved my credit union, too! But then I moved across the country and now my credit union is THE WORST.
Credit Report Errors
The Federal Trade Commission reports that 1 in 4 consumers are finding errors on their credit reports.
I Give This Bank One And A Half Stars
You can now read real customer reviews of banks and financial products at My Bank Tracker. This sounds great, until you realize it’s like Yelp … for banks, so either everything is the best or everything is the worst. FUN.
How to Complain to the Consumer Financial Protection Bureau (And Get A Check)
I’m not alone in getting a check after complaining to the bureau. The CFPB says it processed about 65,000 complaints between September 2011 and July 2012.
