Felix Salmon had a really difficult time requesting a simple document from Citibank and wrote a post about his experience on Medium.
The Federal Trade Commission reports that 1 in 4 consumers are finding errors on their credit reports.
You can now read real customer reviews of banks and financial products at My Bank Tracker. This sounds great, until you realize it’s like Yelp … for banks, so either everything is the best or everything is the worst. FUN.
I’m not alone in getting a check after complaining to the bureau. The CFPB says it processed about 65,000 complaints between September 2011 and July 2012.
Banks are pushy.