Real Life Firing Histories

By rights, I should have been fired for how I dealt with some of these customers, but the owners seemed to feel that having surly diners get a periodic dressing-down from an even surlier waiter who could turn on the Brooklyn when he was pissed was a good thing.

Honey, Sweetie, Chief, Boss: How We Talk to Strangers

You might call a man you don’t know “chief,” but when that man is a judge and you are the defendant, you should probably go with “Your Honor.”

Handy Sued

Good, I hate them.

Airbnb: Bad For New York, Great For Me

I guess like most things in this new disrupted world of ours, I think Airbnb is bad for New York, but when family is in town and needs a place to stay, that’s exactly where I send them. On her last visit, my mom stayed in a place one block from us for $60/night.

A Non-Grouchy Oscar Update!

LADY ON THE PHONE: Is this Ester?

ME: Yes? Subtext: Unless you have anything stressful to tell me.

My Day Interviewing For The Service Economy Startup From Hell

I interviewed at Handybook in July 2013. My temp job had just ended and I was desperate for a steady job, and was relieved and excited when I got an email from Handy scheduling me for a phone interview.

Checking the Transactions

Last night, I went through my credit card transactions (as I like to do on weekly basis), and noticed that on Oct. 17, I was charged $8 by Delta in Atlanta, Georgia. That was this last Friday, and I was here, in New York, eating a fried chicken sandwich in Brooklyn at the time; the charge for the sandwich appeared next to it.

This Is Terrible, But: The Pain of Tipping People Richer Than Me

Should I really feel differently about tipping people who have more money than I do? Does that make me a terrible person?

So You Want to Quit Your Job and Open a Bar

Link Roundup: Boss Regrets Niceness; LinkedIn Rankings; Good Giving

My Summer As a Housekeeper

The summer I was 18, I worked at an amusement park hotel as a housekeeper. The system worked something like this: every morning, we picked up our clipboards from the front desk with our list of rooms for the day, color-coded by what kind of service they needed. Pink was for occupied rooms that just needed a little spiffing, or “makes,” and green for just-vacated rooms that had to be cleaned for guests the following day, or “turnovers”.

Coffee vs Diet Coke vs a Pure, Uncaffeinated Life

The Weirdest Ways to Make a Fortune

Quitting in a Blaze of Glory, NYC Waitress Edition

Cleaning House With Jenny

As you may recall, I signed up to use a cleaning service thanks to a direct mailing and then blogged about it. I planned to cancel it when I read this comment but of course forgot to and then the woman who would be cleaning our apartment, Jenny, texted me a few days ago to introduce herself and confirm our appointment.