I am, perhaps to my own detriment, a person who doesn’t complain very often.
We will all do what’s necessary for connectivity: lie, cheat, steal, risk our necks, buy coffee we don’t need, deal with neighbors we don’t like.
This story shouldn’t be surprising to anyone who’s ever worked a retail commission-based job. Yes, they take returns out of your paycheck, and yes, they holler at you about not making sales goals. What’s surprising, as Bois notes, is that RadioShack is still in business at all.
Some stores like Wal-Mart are not content to wait until Black Friday to lure shoppers in with deals and stay open on Thanksgiving day itself. Others, though, are taking a stand.
By rights, I should have been fired for how I dealt with some of these customers, but the owners seemed to feel that having surly diners get a periodic dressing-down from an even surlier waiter who could turn on the Brooklyn when he was pissed was a good thing.
You might call a man you don’t know “chief,” but when that man is a judge and you are the defendant, you should probably go with “Your Honor.”