After about day two of buying this tea, the young guy that works at the deli said something like, “Hello my beautiful baby! So you really like this tea?”
“Uhh, yeah!” He walked out from behind the counter and over to the refrigerator where my beloved Amazonian teas were lined up. We both peered in, quiet.
“So, which one do you like best? I’ll make sure we always have it for you.”
Jason Feifer at Fast Company badgered his way into interviewing a very random and very successful online company he stumbled upon called C&A Marketing, whose business model is based on reading product reviews on Amazon and manufacturing products to fill in the gaps of what people want.
Spirit Airlines is famously terrible — they serve no in-flight snacks or beverages, seats don’t recline, and it costs $50 to CARRY ON a bag — but according to Derek Thompson at the Atlantic, their business is still doing really, really well. Between 2008 and 2012, Spirit Air “saw fuel costs rise by nearly 60 percent, increased salaries by about half, flew more miles at higher costs, and, despite all that, still managed to reduce its average ticket price by 20 percent,” earning 40% more per airplane than their competitors.
Zadie Smith has a charming little essay in the New Yorker — is that the most insufferable phrase I’ve ever typed? — about ordering delivery in London vs. New York. Of course, the focus is on tipping, a topic that just may never get old. As far as I am concerned Zadie Smith can write charming little essays about whatever she wants and I will read them.
Yesterday, Alex Mayyasi took on end user license agreements—those things we click on when we download programs like Spotify and iTunes—and says that although the majority of people out there don’t actually take the time to read them, those who are interested in what companies are asking us to digitally sign can use ctrl-f to figure it out (rather than skim when its in print).
CNN reports that a company called Paladin Deception Services will lie to whomever you’d like for $54 a month. They’ll do things like create a fake employer for potential employers to call, or make up alibis for workers who want to play hooky or cheat on their partners. But the people using the services are mostly job seekers who want to make up an employment history or get a fake reference.
The last hotel I stayed in was a Hilton for a friend’s wedding, and the complimentary toiletries in the bathroom included some really nice miniature bottles of shampoo, conditioner, body wash, hand soap, and lotion. But no toothpaste.
Today in “WWYD,” one of our favorite topics: tipping. And learning to be assertive.
Last weekend I got a really bad haircut—waaay shorter and a totally different shape than the stylist and I had discussed.