On Hold Forever

I am on hold. Are you on hold? The hold music, it plays and it plays. I am on hold because somehow — how?? — I bought two sets of plane tickets. According to one itinerary, the fella, baby, and I leave tonight and return Monday, and according to the other we leave tomorrow morning and return Tuesday. (Where are we going? Rebecca’s wedding, of course!)

There is an old Yiddish expression: “You can’t dance in two weddings with one ass.” The JetBlue equivalent is: “You can’t sit in two airplane seats with one butt.” And so I wait to see if JetBlue can help me somehow. The funny thing is, I thought we were leaving tomorrow morning, and the fella thought we were leaving tonight. Turns out we were both right. Ha ha ha! Kill me. I hate making mistakes, especially money-related ones. I would really love for there to be someone else whose fault it is. Maybe the baby snuck out of her crib at night and thought it would be a hilarious joke on her parents to buy TWO SETS OF PLANE TICKETS for the same trip. But no, an accidentally redundant Internet purchase is not like a fart: you can’t blame it on the baby.
Luckily:
  1. Neither itinerary was super expensive;
  2. JetBlue is my favorite airline, so surely they’ll help me, right? I mean, free snacks, free drinks, free bag check, free cable …  You don’t get much better than that these days. I LOVE YOU PLEASE HELP ME PLEASE;
  3. Nothing will be worse than the time we had to throw away all our stuff in the Vilnius, Lithuania Airport.
---
---
---
---
---

5 Comments / Post A Comment

garli (#4,150)

If you can’t cancel for some reason make sure you leave with the set of tickets that has the return date you want. Most airlines cancel your return flight if you don’t show up for the outbound leg.

Allison (#4,509)

I hope you get/got a credit for a future flight at least.

RachelW (#2,605)

I spent 45 minutes on hold with U.S. Airways last night when I needed to be rebooked because delays were going to mean missing my connection and ending up stranded mid journey. After 45 minutes I gave up and waited in line to see a gate agent. At that point I was pretty sure no one was going to answer my call and at least I had visual and auditory proof that the gate agent existed, as opposed to this mythical operator. The worst part was instead of terrible hold music I had to listen to 45 minutes of commercials for U.S. Airways and American Airlines (which has got to be incredibly ineffective advertising).

I hope someone answered your call!

@RachelW They did! Though helpful, they had to charge a cancellation fee. I now have a very short answer to the question, “How did you spend your last $100?”

Nibbler (#5,331)

I hope this turned out okay! Can you tell us if they were able to help you?

JetBlue is also my favorite airline, on my last flight with them we got surprise free wifi that worked great!

Post a Comment