Which Business Gets You to Swear on the Phone the Most?

An analysis of 1.2 million U.S. consumer calls from March 2012 to November 2013 by Marchex, a mobile advertising company, found that we are most likely to swear while on the phone with satellite TV providers, housing contractors, and cable providers. Here’s their full list:

1. Satellite TV providers – 1 in every 82 conversations
2. Housing contractors – 90
3. Cable providers – 123
4. Auto Repair – 144
5. Tow Truck – 159
6. Locksmith – 192
7. Storage – 214
8. Pest Control – 215
9. Heating & Cooling – 215
10. House Cleaning – 218
11. Lawn Care – 271
12. Carpet Cleaning – 275
13. Plumbing – 334
14. Home Buying – 411
15. Auto Dealers – 870
16. Flowers – 1,110
17. Property Management – 1,390
18. Hotels – 1,486
19. Senior Living – 1,742
20. Veterinary – 2,634

Our favorite swear word to say on the phone? The F-bomb, though sometimes we’re polite enough to wait until we’re on hold to let it out.

Photo: Frederic Bisson

Comments

Show Comments

From Our Partners