How the Digital Divide is Helping to Drive Inequality

The New Yorker’s Joshua Rothman has an interview with our favorite (foodie) economist Tyler Cowen, who talks about his new book Average Is over, and why he thinks technology is one of the biggest culprits currently driving inequality in the U.S.:

In “Average Is Over,” you argue that inequality will grow in the U.S. for the next several decades. Why?

There are three main reasons inequality is here to stay, and will likely grow. The first is just measurement of worker value. We’re doing a lot to measure what workers are contributing to businesses, and, when you do that, very often you end up paying some people less and other people more. The second is automation—especially in terms of smart software. Today’s workplaces are often more complicated than, say, a factory for General Motors was in 1962. They require higher skills. People who have those skills are very often doing extremely well, but a lot of people don’t have them, and that increases inequality. And the third point is globalization. There’s a lot more unskilled labor in the world, and that creates downward pressure on unskilled labor in the United States. On the global level, inequality is down dramatically—we shouldn’t forget that. But within each country, or almost every country, inequality is up.

You think that intelligent software, especially, will make the labor market more unequal. Why is that the case?

Because of the cognitive requirements of working with smart software. And it’s also about training. There’s a big digital divide in this country.

Cowen also discusses geographic segregation of class (NYC and D.C. have become increasingly wealthier, while places like Texas are absorbing more poor people), and what a future middle class job may look like: “You read medical scans, and you work alongside a computer. The computer does most of the judging, but there are some special or unusual scans where you say, ‘Hmm, that’s not quite right—I need a doctor to look at this again and study it more carefully.’ You’ll need to know something about medicine, but it won’t be the same as being a doctor. You’ll need to know something about how these programs work, but it won’t be the same as being a programmer. You’ll need to be really good at judging, and being dispassionate, and you’ll have to have a sense of what computers can and cannot do. It’s about working with the machine: knowing when to hold back, when to intervene.”


2 Comments / Post A Comment

Kthompson (#1,858)

This was a really interesting article to me, because my job has changed so much over the decades in response to technology. I do production, first at a newspaper and now at a medical publisher. Back in the good old days, before computers, there were tons of production people measuring pictures, cutting out headlines, literally arranging front pages like a puzzle. (Ever look at a really old public domain book, and noticed how the blocks of text are all arranged crookedly on the page? Because it was done by hand.) Now, the computer does a lot of that for you, and there has been huge downsizing in my line of work.

However, the computer isn’t too smart yet, and I’m still needed for a lot of stuff, most of it tedious and nitpicky. I was having a discussion with one of the copy editors the other day, and we were talking about how InDesign’s dictionary isn’t intelligent and can’t differentiate between parts of speech. Therefore, it doesn’t know when you mean “present” like to present a paper to an audience (pre-sent), or “present” as in I gave my mom a present for Christmas (pres-ent). “What will we do when the computer learns parts of speech?” the copy editor asked me. “We’re all gonna die,” I said.

qwer1234 (#4,140)

This was great. I’m so interested in the “digital divide” because I used to teach people how to use their personal technology. Sometimes it was really rewarding because we actually equipped people with skills they needed to get jobs or communicate with their loved ones. But it’s really hard for adult brains to learn this stuff if they’ve never had to use it before. There’s actually divides on both ends of the income spectrum. Where I worked was in a very wealthy area, and some customers were just so insulated by their wealth, they never had to learn to use technology. But the divide on both ends is very, very real.

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