Being an Intern Sucks in the U.K. Too

So far this week, in my on-going quest to find a job I want to do before financial circumstances force me to take a job I have to do, I have applied for five internships. All but one of the positions I’m going for are located in London, the most expensive place to live in the U.K. Ironically, the only position that’s paid is in Manchester, where cost of living is on average 23% lower than the capital.

There’s a school of thought which suggests that young people in my situation should either eat crow and accept any paid position (though the ‘get a job’ refrain is becoming less relevant when the youth unemployment rate is over 22%), or just accept unpaid internships as the cost of entry when it comes to desirable careers. Young people are told that unpaid internships are necessary rungs on the ladder, a required entry on your CV if you wish to work in your chosen field.

The thing is, most unpaid internships are useless, because most interns are not, in fact, interns, but regular members of staff except without pay, legal protection, or benefits. Employers in the U.K. argue that such positions are justifiable under Section 2 of the National Minimum Wage Act 1998, which requires that anyone who is a “worker” be paid, as internships are covered by the exceptions contained within the act for work experience and volunteering. However, advocacy group Intern Aware argue that these exceptions don’t cover the vast majority of internships in the U.K. Rather, businesses which actually do offer valuable experience and training are being used a shield by those companies who exploit young workers for free labour. 

Kerri Hudson, who began an internship at online review site My Village only to find herself working full-time hours without any training, successfully sued the company in 2011 for payment at the national minimum wage. Hudson’s victory mirrors those of trainee barristers and solicitors in the late 1990s, which resulted in the then industry-wide practice of not paying trainee legal professionals being ruled illegal. Unfortunately, though the U.K. has fairly robust labour and employment laws, buttressed by European regulations, HM Revenue & Customs is proving itself reluctant to enforce the National Minimum Wage Act against businesses.

For the time being, taking matters into their own hands remains the best tactic for exploited interns.

This places an important burden on middle-class and upper-middle-class young people not to put up and shut up when it comes to unpaid internships. In her otherwise excellent article about her time as an unpaid worker, Caroline Leung voices something of an unfortunate consensus when she says, of an intern who attempted to sue her employer for unpaid wages:

If she’d remained quiet, she probably could have gotten a full-time job based on the “Hearst” on her résumé. Now, she’s likely blacklisted. For the Black Swan interns, I have an equal lack of pity. It’s like suing McDonald’s for that heart attack.

The thing is, when a company like McDonald’s obfuscates nutritional information, preventing customers from making responsible choices about what they’re eating, they deserve to be sued. When a company offering unpaid internships obliges those interns to work full-time hours (as much as 55-hours per week in the case of the Hearst intern), they absolutely deserve to be sued. I think Leung’s previously owned up to privilege is definitely showing here, but it’s easy to see where she’s coming from.

Many young people fortunate enough to have parents who can support them think that we shouldn’t make a fuss since we can afford to work for free for a time, especially if it gets us into that dream career. Indeed, children of privilege often like to make a big deal out of our, in Ms. Leung’s words, “shit-pile swimming” on the lower rungs of the employment ladder as if this is somehow “real world” experience, not recognising that revelling in, or back-handedly supporting, exploitative conditions is itself a symptom of privilege. We’re able to put up with working 40+ hours a week for free because mummy and daddy are supporting us, and if we don’t get a job at the end of it (as so many don’t), then it’s on to the next unpaid position, safe in the knowledge that the worst thing that could happen is that we move in with our parents for a while.

However, this ignores the social responsibility we all share to make the job market better for everyone (this is also why, instead of trying to pull-down the public sector, private sector workers should be lobbying for more benefits themselves). When unpaid internships are the standard entry point for a career, this seals of that entire career to those not fortunate enough to be able to afford to not get paid.

Reports this year have shown that acting in the U.K. is becoming a “playground for the privileged,” as working-class talent is simply being priced out. Unpaid internships, in conjunction with pre-existing nepotism and class bias, threaten to turn numerous industries, from fashion to politics, into bastions of the upper classes.

It’s easy, when trying to be a self-aware, class-conscious liberal, to fall into the trap of not complaining about being exploited; to think that because your parents are supporting you that you shouldn’t complain. But if your parents are supporting you, that means the vast majority of people whose parents can’t afford to pay their kid’s rent in New York or London, can’t do that job. Most people can’t afford to work for free, even most comparatively privileged people, so even if you can, you shouldn’t put up with doing so.

Already in the U.K., the courts have demonstrated a willingness to punish businesses who exploit interns—it remains to be seen whether similar verdicts will be reached in the U.S. What’s important to recognise is that businesses will never voluntarily give up a source of free labour, so rather than making snide comments about “white people problems”regarding the Black Swan lawsuits, young people should be supporting the litigants, or even joining a class-action lawsuit and suing for pay themselves.

 

James Griffiths is freelance journalist and writer based in Liverpool, U.K. He graduated as a Bachelor of Laws from the University of Liverpool in July 2012. He has written for publications in the U.K., U.S. and China, and is editor-in-chief of Gossipian.com. Photo: Shutterstock/baur

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14 Comments / Post A Comment

Megano! (#124)

Hm, I worked full time hours at my internship, but it was only for 6 weeks, and they did not expect me to work overtime. I mean, I was happy to do it, and it was part of my program, but there is no way I would have done overtime when I wasn’t even being paid. I couldn’t anyway, I had a dog I had to get back to so he could go out to pee.

@Megano! By “part of my program” do you mean you got course credit for it? This isn’t really a concept we have (to my knowledge) in the UK, and honestly it seems to just be another way for employers to justify not paying interns for their work.

Megano! (#124)

@James Griffiths@twitter Yes, it was a course credit.

Megano (#739)

In my profession (architecture) it’s illegal to have ANYONE working for free in the office, and this is true for most of Canada (I’m in Vancouver). It’s actually written into the professional code of ethics that the architect will not accept any free labour. Even students doing work experience get paid — they have to pay the school for placement and for the credits, but they take home something close to a living wage for the time they are working. There are still offices that don’t follow this, but they can be reported and disciplined, which is pretty satisfying.

Hi James. You make a really good point––one that I wish I’d touched upon in my own piece.

My problem with the Heart and Black Swan interns is the matter of consent. The Hearst employee worked there for an entire YEAR. That’s a long time to be putting up with the crap she was subjected to.

Ben Weitzenkorn’s piece in the Observer (http://observer.com/2012/06/this-article-may-be-illegal/) mentions not suing because of “a combination of loyalty—however misplaced—and the hope that maybe, just maybe, if I bust- !@#$%^&*, without pay, for just a little bit longer it’ll get me on staff.” I feel like for a lot of us unpaid interns, that’s the route we’ve chosen to take. But I can’t fathom their endurance of shitty treatment, then going back on their word of consent then suing because they didn’t get what they wanted out of it. That’s what I disdained.

I do feel like we owe it to ourselves to change something; it is a flaw in the system. I was lucky to get more pros than cons out of my experience, not to mention my being able to afford it in the first place (thanks, mom). I just don’t think the Hearst and Black Swan interns are doing it the right way, either.

Marzipan (#1,194)

@Caroline @twitter

I’m not familiar with this, so I’m not sure where the ‘consent’ issue is (I mean, consent to an internship in no way invalidates your right to a lawsuit, does it? What kind of consent are we talking?), but I think the one problem with this view is that unpaid internships are built upon the back of intangibles. People do an unpaid internship because it’ll help them get a job, look good on their resume, help them ‘network’, these are the reasons, and there is no way to quantify that or know how valuable they will end up being. And maybe there is an entitlement issue on the intern side (if I do this shit-taking, it’s a free ride to the job of my dreams!) but I think the more egregious offense is by businesses that are relying on the fact that it IS intangible, and that people think that it is necessary to do this, and that it will inevitably lead to bigger and better things. They understand what you are looking to get out of it, and are making an implicit promise – that this will somehow help you in your life/career/etc., or else why would anyone do it? They don’t necessarily owe you anything in particular (mostly because they got away with not offering anything concrete), but they understand that is what you are looking for, and it is absolutely taking advantage of you if they are abusing that trust. Because of the nature of intangibles, it is hard for a young, new worker to know when it stops being a benefit and starts being a waste of time, so maybe it is hopelessly naïve/stupid to work somewhere for a year before realizing they don’t intend to pay you ever, but I don’t think it is worthy of scorn, I think it is absolutely understandable to be a year in before you are like ‘WAIT. What am I doing? Why? This is not what I was promised, they abused my trust and lack of experience, this doesn’t make sense.”

@Caroline @twitter Some people (libertarians) think that voluntary slavery contracts are ethical, too. I don’t.

@Marzipan
Consent to being unpaid. In recognising the lack of wages, they should’ve recognised their entitlement to lack of real responsibility. Though I complained about being bored/useless, that’s the way an ethical internship should work. Interns are superfluous. It should be a largely learning, not working experience.

The line between a useful and useless internship is not all that unclear. If they’re making you fetch dry cleaning, or coffee, or photocopies multiple times with nothing else on the horizon, it isn’t going to go anywhere. Likewise, on the other end of the spectrum: you KNOW they’re giving you too much to do when you’re working overtime.

Perhaps I’ve just been lucky, but all the places I’ve ever interned at were extremely clear as to the boundary between an intern’s responsibilities and an actual employee’s. I’m not blaming the interns’ naivete entirely for the situation––obviously they were taken advantage of––but it really isn’t that hard to realise when you’re being used. They were not helpless or enslaved. They could’ve left, or quit.

@Caroline @twitter, thanks for the response, I really enjoyed your article and I hope you didn’t think I was attacking you.

I understand your point about consent, but I think you’re giving too much credit to the employer in this instance. Many internships, especially longer-term ones (i.e. over 6 months) are based on the assumption, especially for the intern, that they will lead eventually to a paid position. Employers tend to use this to their advantage, stringing interns along with the promise of a ‘real’ job at the end of it. I obviously can’t speak with any authority but I would hazard a guess that this is what happened at Hearst, that she stuck it out for so long based on promises by the employers until it eventually became too much and she did quit, and is now justifiably suing for compensation.

Hope, combined with naivete, can blind people to the fact that they’re being exploited and make them stick it out for far too long (just look at how many people stay in shitty relationships in the hopes that things will get better).

Marzipan (#1,194)

I’ve only had one unpaid internship, and it was for school credit. Actually, it allowed me graduate a semester early, which saved me, um, way more money than I could’ve made in a summer. (I would have had enough credits to graduate, anyways, but I wouldn’t have been able to fit in all my distribution credits required to graduate for my major and minor. Just, um, fyi. If you care?) Also, it was a totally sweet gig that I loved doing, and did like, 3 days a week. Also it resulted in a relatively high-paying job in my field the next summer, so that was bank. So in that sense it totally worked out for me, although honestly there is no way to know that going in, I mean, I had no idea how it would turn out.

I think the problem here is figuring out where exactly the line lies, in unpaid internships. Is there such a think as a ‘fair’ unpaid internship, and what makes an unpaid internship exploitative – Is it working full time? Is it the responsibilities you are given? Is it a feeling that you HAVE to work more than you want to? Most interns love getting to do the ‘important’ stuff, the stuff that makes them more like actual staff, in my experience, so I don’t think that’s necessarily exploitation, or rather, at least, I don’t know how many interns would have a huge problem with it. I think generally people agree that the worst internships are when you spend all summer copying, getting coffee for your boss, and looking shit up on the internet.

In addition, I think most people feel like, and why Caroline said that, is the whole “you knew what you were getting into, you agreed to work for free”, like at McDonalds (it’s mcdonalds, duh/it’s an unpaid internship, duh – so don’t expect anything, don’t try to improve it? Obviously, DUMB), so even if it isn’t what you expected, people think, oh, well, I agreed to do this, I don’t have anything else to do this summer, it’ll look good on my resume, it is what it is, I don’t have any leverage, this is better than not doing anything, it’s usually for a set time, so it just seems easier to finish it out, not make trouble. I am now working at a job that started this summer, a program where 20-ish unpaid interns working here for various times, for an amount of time ranging from 1 to 9 months. They get housing and a pittance for food. They all seem so enthusiastic, love the chance to be here, but I do kind of want to be like, “ahhhh what are you doing?” but I don’t know the answer!

@Marzipan There’s a pretty clear legal standard, as I understand it, in both the US and UK: if you are doing the same work as a paid employee, you should be paid.

Also, there is supposed to be a training component, not just “here file this.”

I quit an internship once after two days. Apparently I have an ornery streak that makes me do stupid stuff like that. It was at a relatively prestigious institution, in my field, in a foreign country. They basically wanted to use me as a free English translator/letter writer/secretary. I couldn’t fathom the idea of going to “work” 35 hours a week to be, in essence, a secretary, AND not be paid for it AND have to support myself in a very expensive city. (My parents were not in the position to help. I’m the kind of person who got $5 in a card every once and a while with the admonition, “Don’t spend it all in one place!”) The previous summer, I had temped in my hometown doing more or less the same work–except not at Prestigious Institution–and got paid. I didn’t need an internship to learn how to write business letters or do administrative tasks: I had been working in offices for years.

So I quit. Part of me thought, there goes my future career! Another part of me thought, Fuck Them.

Fast forward 15 years or so. (I’m an Old, and back then I was very young.) I’m still in that field. As far as I can tell, it never hurt me. I’ve dealt with that institution since then and they have absolutely no recollection of me or my 2 days writing their letters. I don’t know if I changed anything–as in, someone at that institution decided they should be more forthcoming when changing an interns’ department or the tasks that are assigned–but at least I didn’t feel used in the end.

@angry little raincloud That’s good to hear, not that you had a shitty experience obviously, but that packing it in didn’t hurt you.

And like you pointed out, let’s not kid ourselves that unpaid internships are working for free, rent/travel/food costs actually means they’re more like paying to work.

I have an internship to thank for getting me my first industry job.

I don’t think internships here are all that exploitative. They’re basically a requirement in the creative fields to get your foot in the door. That said, you do have to draw the line somewhere.

Here’s a great feature on the reality of creative internships: http://www.idealog.co.nz/magazine/12/creative-serfs

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